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I've had no problems with this device. I purchased a similar Comswitch 8 years ago and it's also working fine. My only qualm is that the relay that does the line switching is louder than I expected.
However, they both broke down after about 1-2 years. I've had two of these now. They are relatively easy to set up, and they do the job adequately. I can't find anything else that does the same job, so I guess my small business needs to buy a new one every year or two. It seems like they should last longer, but it is still cheaper than a new phone system.
This replacement communication enhancement surpassed expectations. It's a turn-on (pun intended) to hear my fax happening while also receiving phone calls on a given line.and also to receive faxes without distracting phone ringtones at all hours. It did take more than one technician to help me connect it correctly.that was frustrating.
This was not told to me when I asked about problems. NOW ComSwitch says they have had problems with hook ups to U.S.
I even called the company and asked about the compatability with my computor. Command Communications 4-Port Comswitch Phone/Fax Modem/Ans Machine Line Sharing Dev.I, like so many others, checked out the Comswitch 7500 first.
It has problems with faxing direct to computors. I was given a go ahead from them and bought.
Now I find out that a review I even read was correct. Robotics 56K Voice PCI modums.
So BeWare.
This product will pay for itself in just a couple of months, since you will no longer need a second phone line for your fax machine. It took a couple of tries to get the settings right, but it works great. I use it for my home office, just for the fax machine, since I don't need the other functions it comes with. I have already recommended this product to family and friends.
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